We at My Empire Casino put the highest value on openness and legal compliance. This document establishes the statutory basis, player duties, and affiliate programme rules that control your use of our platform. By opening an account or continuing to play, you acknowledge your acceptance of these terms. We urge every player in Portugal to read this information attentively, as it forms a binding agreement intended to secure your interests and maintain the integrity of our gaming environment.
Promotion and Promotion Terms
All promotions are bound by certain wagering requirements that must be met before any applicable winnings can be claimed myempirecasino.com.pt. We display these terms clearly in each promotion’s dedicated conditions, including game contributions, maximum bet caps during wagering, and validity periods. Bonuses are designed for genuine recreational play; we reserve the option to revoke or void offers if we detect misuse, such as collusive play across linked accounts or reduced-risk wagering patterns. We always strive to combine attractive promotions with sustainable reward structures.
Player Eligibility and Requirements for Accounts
Identity and Age Verification
You need to be at least 18 years old to register, in compliance with Portuguese rules on legal capacity. During sign-up, we gather basic personal details, and before a first withdrawal we require official identification documents. This verification process fights fraud, prevents underage access, and fulfills our anti-money laundering duties. We usually finish checks within 24 hours. Any account holding false information will be blocked immediately. Securing minors and keeping a clean player base are essential priorities for our platform.
Obligations for Account Maintenance
Players must keep their contact data updated and safeguard login credentials. You are responsible for all activity under your account. We highly recommend using a unique password and activating any additional security features we make available. Sharing accounts or allowing third-party access is prohibited. We also demand that you participate from a jurisdiction where online gaming is lawful, and you confirm that your use of our services does not violate local laws. Infringement of these duties may cause account closure and forfeiting of balances.
- Supply honest and full registration information.
- Have only one active account per person, household, or IP address.
- Do not employ payment methods that are owned by a third party without explicit authorization.
- Alert us immediately if you believe unauthorised account access.
Our Pledge for Legal Transparency
We maintain that a well-defined legal framework establishes lasting trust. That is why we publish our licensing details, eligibility rules, and programme conditions openly. Our approach goes beyond mere regulatory minimums. We regularly review our policies to adapt to changes in Portuguese and European legislation, ensuring that every clause remains current, fair, and enforceable. When you choose My Empire Casino, you pick a partner that prioritises documented accountability and clear communication in all aspects of the gaming relationship.
Partner Program Terms
Compensation and Payout Framework
Our affiliate programme rewards partners who refer genuine Portuguese players to My Empire Casino. Commission is determined as a percentage of net gaming revenue produced by referred accounts, and detailed statistics are provided in real time through a dedicated affiliate dashboard. Payments are made monthly once the commission balance surpasses the minimum threshold. We offer competitive revenue share tiers that increase based on performance, lifetime commission on referred players, and transparent reporting with no hidden fees or deductions.
Prohibited Marketing Practices
Affiliates must uphold the same standards of honesty we demand of ourselves. We strictly prohibit any form of misleading advertising, including but not limited to showing gambling as a solution to financial difficulties, directing toward minors, or using spam email campaigns. Affiliates may not leverage our brand name in paid search advertising in a way that rivals our own organic listings, unless specifically agreed. Any partner detected to pursue unethical promotion will immediately forfeit commission rights and may face legal action.
- Do not imply that gambling can replace employment or solve debt problems.
- Never display our brand on websites that contain violent, hateful, or illegal content.
- Steer clear of using unsubstantiated claims about guaranteed winnings or risk-free play.
- Observe intellectual property and do not change our official creatives without approval.
Regulatory and Supervision
Regulator and Territory
Our operations are managed under a reputable international gaming licence. The issuing authority requires strict adherence to anti-money laundering rules, game fairness testing, and player fund isolation. While we support the Portuguese market, our licence requires us to fulfill criteria that frequently exceed domestic norms. This two-tier of oversight provides independent reviews, verifiable payout percentages, and a secure technical infrastructure that safeguards your financial dealings and personal data at every phase.
Licence ID and Confirmation
We present our registration code visibly within the platform bottom section and in the terms section. You can independently verify this credential on the regulator’s public register. Verifying our standing guarantees you that the casino is monitored by an impartial body with real enforcement powers. Should any doubt emerge, our support staff can assist you through the verification process. We view licence transparency a fundamental right, not an extra extra, and we invite every player to verify our documents before depositing.
Adherence to Portuguese and European Law
Although our licence is granted abroad, we uphold and apply applicable Portuguese legislation. This covers consumer protection norms, advertising standards, and measures to prevent underage gambling. We also fully align with broader European Union regulations, notably those pertaining to data protection and e-commerce. Our legal team observes developments from the Portuguese Gaming Regulation and Inspection Service, modifying our terms in advance. Operating in Portugal means embracing both local legal culture and the harmonised digital framework that the EU offers for cross-border services.
Safe Play System
Self-Exclusion Tools
We present a robust self-exclusion option that enables you to block access to your account for a chosen period. Activation can be done directly from your account dashboard or by notifying our responsible gaming team. During the exclusion duration, we stop all marketing communication and block login attempts. We also provide guidance on third-party blocking software and support organisations in Portugal that concentrate on gambling addiction. Self-exclusion is handled with absolute seriousness and cannot be cancelled before the term ends.
Deposit Limits and Session Reminders
To help you oversee spending, our platform supplies adjustable daily, weekly, and monthly deposit limits. Decreases take effect immediately, while increases include a cooling-off delay to stop impulsive decisions. We also offer session time reminders that notify you at pre-set intervals. These reality checks support periodic reflection on your play. Our team monitors these limits and can proactively engage if we spot potentially harmful patterns. We view responsible gaming not as a constraint but as an essential part of sustainable entertainment.
Information Security and Privacy Practices
GDPR Conformity
We handle personal data in strict conformity with the General Data Protection Regulation as implemented and supplemented by Portuguese law. Our Data Protection Officer supervises all processing activities, and we maintain a detailed record of processing operations. You have rights of access, rectification, erasure, restriction, portability, and objection regarding your personal data. To exercise any of these rights, you can notify us through the dedicated privacy channel listed on our website, and we commit to responding within the legally mandated timeframe.
Data Processing Purposes
Your information is processed primarily to manage your account, process transactions, and meet legal obligations. We also utilise data to improve our services and, with your consent, to send promotional materials. We never sell personal data to third parties. International data transfers are safeguarded by adequacy decisions or standard contractual clauses. Encryption, access controls, and regular security audits safeguard your information from unauthorised disclosure. Retaining your trust through rigorous data governance remains a core operational principle for our entire team.
Complaint Handling and Contact
We seek to resolve all issues justly and effectively. If you encounter an issue, you are advised to contact our customer support team, which operates in Portuguese and is trained to handle legal queries. If the issue persists, you may escalate your complaint to our internal compliance department for a formal review. As a last recourse, players in Portugal can direct the dispute to the alternative dispute resolution provider appointed by our licensing authority. We consider every complaint as an opportunity to refine our service and bolster player confidence.